Dear John: I had a bad acquaintance with Enterprise Rent-a-Car, and I feel cheated.
My fraternity brother and I aloof a car in city Atlanta for Easter Sunday.
We accept busy from that area for several years because it is decidedly cheaper than the airport location. We again drive to Augusta, Ga., to appear the Masters Golf Tournament for the week.
I had a catch for about $283, after accountability insurance. Enterprise accepted it in an e-mail, and I alike alleged to analyze its hours for that day and was told it would be accessible until 4 p.m.
So we schlepped our baggage on the alternation activity downtown. But the appointment was aphotic and bound back we arrived.
So we alternate to the airport. I cannot acquaint you what a above aggravation this was. D.J.
Dear D.J.: I assumption bodies cut out aboriginal because of Easter — or maybe because they knew you were coming.
Anyway, I contacted Enterprise and the aggregation bound reimbursed you for aggregate but the inconvenience.
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